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AI Development Services for Enterprise Ecommerce

Your ecommerce platform already carries complex logic, integrations, and daily operations. Expert Soft provides AI development services to add AI-powered functionality through proven tools, custom development, and careful platform alignment.

Build AI Features

Focus

ecommerce application support
AI Development Services Trusted by Giants, Built Around You

Trusted by Fortune 500 brands and global enterprises, Expert Soft brings AI-powered features into ecommerce platforms without disrupting the systems behind them. We connect AI with SAP Commerce, Java back-ends, integrations, product data, search, UX, and daily operations

AI Software Development Services We Offer

Our AI software development services cover the full cycle of enterprise ecommerce AI implementation, from use case shaping to customization and continuous improvement.

AI Application Development Services
Ecommerce AI solutions are built around your platform logic, user journeys, and workflows, from shopping assistants to catalog automation. Depending on the use case, we integrate generative AI APIs, NLP capabilities, recommendation tools, or computer vision APIs.
AI Consulting Services
Expert Soft provides AI implementation consulting grounded in enterprise ecommerce reality, helping you evaluate platform constraints, integration risks, data access, and production readiness before committing to technical changes.
AI Integration Services
AI APIs and third-party tools are connected with SAP Commerce, PIM, ERP, CRM, CMS, OMS, and custom back-end systems to ensure stable data flows, secure access, and controlled production behavior. This can include generative AI APIs, AI search tools, NLP-based chat or search capabilities, and recommendation engines.
AI Platform Customization Services
Each AI-enabled feature is adapted to your business rules, catalog structure, regional workflows, permissions, customer experience requirements, and operational processes, so it works inside your ecommerce environment.
AI Support Services
After launch, your AI-enabled functionality stays monitored, refined, and extended, with improvements to prompts, workflows, integrations, fallback logic, performance, and business rule alignment as needs evolve.

AI Solutions for Ecommerce We Build

We turn AI capabilities into production-ready ecommerce functionality without disrupting your existing enterprise ecosystem.

AI-Powered Catalog Management
We help catalog teams reduce manual work with AI-supported attribute enrichment, taxonomy checks, duplicate detection, and content validation, making large catalogs easier to manage across markets, suppliers, and product lines.
AI-Driven Workflow Automation
We help automate repetitive ecommerce tasks, reduce team workload, speed up request processing, and keep approvals, roles, and exceptions aligned with existing business operations.
AI Chatbot Development
With enterprise AI chatbot development services, we create controlled support and shopping assistant flows connected to CRM, OMS, product data, and workflows, using NLP chat capabilities, generative AI APIs, and controlled knowledge access.
AI Product Discovery
We implement product recommendation and AI search functionality that helps shoppers find relevant products faster, improves navigation across large catalogs, and gives merchandising teams better control over visibility and business logic.
AI-Powered Personalization
Our ecommerce solutions support tailored content, offers, product lists, and journeys, helping enterprise teams improve relevance for different segments, regions, and account types without rebuilding the whole platform.
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Business Benefits of Ecommerce AI Solutions

AI-enabled ecommerce functionality helps enterprise teams get more value from existing platforms by making everyday operations faster and smarter.

Faster ecommerce operations
Reduced manual work
Smarter customer experience
Better business responsiveness

AI Development Services in Action

Controlled AI Assistant for Request Processing To standardize inbound request handling across regions, Expert Soft built a controlled AI assistant that classifies user roles, identifies intent, extracts required data, and routes requests into CRM workflows, reducing manual triage effort by 60–70%. AI-Powered Review Integration A global beauty retail corporation needed to improve review functionality without compromising platform security. Expert Soft integrated a third-party AI-powered review solution, resolved script incompatibilities and XSS risks, and ensured stable review collection across the ecommerce experience. AI Assistant for Financial Analytics To make complex financial research easier to navigate, Expert Soft embedded an AI assistant into an existing analytics platform. The solution works with proprietary data, supports natural language interactions, and helps users retrieve reports, analyze rating trends, and explore insights faster. AI Keyword Recommendation Integration As part of a broader personalization project, Expert Soft integrated an external AI keyword recommendation engine for a regional beauty retailer. The feature turned AI-generated keywords into clickable discovery paths, helping customers navigate categories faster and reach more relevant product selections. AI-Supported Workflow Automatio A global retail enterprise needed more control over complex development workflows across multiple business units. Expert Soft built an AI-supported internal automation tool that analyzes upcoming changes, flags delivery risks early, and helps teams coordinate work before issues slow releases.
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Hear from Our Customers

Derek
Global Head of Architecture
One of the big three credit rating agencies
Your organization has done an excellent job for our company, so I will definitely encourage the entire organization to grow this relationship, to whatever extent I can in my new role. The resources have really good skills. Your ability to deliver on a reliable basis is great. You’ve gotten excellent feedback here and I enjoy working with you.       
Dirk
Head of Ecommerce Operations
Top global jewelry brand
Good level of communication and understanding of our e-commerce needs. Skillsets and expertise. These all are about Expert Soft. I was really surprised by the level of Java, SAP Commerce developers, and strong QA Automation engineers. Great work, guys. Keep going!       
Andrea
Head of Digital Lab
Largest global health and beauty retailer in 28 countries
Really thanks to the team that always demonstrates passion and love in all the work they do in e-commerce collaboration with us       
Cory Yuschik
Senior Director Of Technology
National Pen
We were happy, no, very very happy with our collaboration with Expert Soft. With everything - the high engineering level, the deep e-commerce expertise, the speed our tasks have been done at, and the really quick response       
Kiran
Sr. Manager
Global Healthcare Corporation
If there are 3 important tasks and the Expert Soft team claims that everything will be ready, then you can safely plan a go-live.       
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Ready to Bring AI into Your Ecommerce Platform?

With AI development services, Expert Soft helps you turn proven AI tools into reliable ecommerce features that fit your workflows, integrations, and enterprise system logic.

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AI Development Services Tailored to Your Industry

We bring AI into ecommerce environments with a clear understanding of how each business model works, where complexity hides, and what must stay stable after release.

Retail

For retail ecommerce, we deliver AI-enabled features that support high-volume catalogs, omnichannel journeys, seasonal traffic, personalization needs, and fast-changing customer expectations.

Fintech

AI features in fintech commerce require careful handling of sensitive data, validation logic, and secure integrations, with accuracy and control built into every workflow.

Healthcare

Complex product data, regional requirements, and strict access rules define healthcare ecommerce, and our enterprise AI development services keep functionality reliable within these boundaries.

Telecom

Subscription logic, plan configuration, and self-service flows shape every telecom ecommerce implementation, so we adapt AI functionality around these dependencies from the start.

Engineering Stack Behind AI-Enabled Ecommerce Features

We bring AI into the ecommerce systems you already rely on, from SAP Commerce Cloud to modern front-end frameworks.

Front-end
Database
  • PostgreSQL
  • Redis
  • MongoDB
  • Cassandra
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Why Choose Expert Soft for AI Software Development

Expert Soft treats AI as part of your enterprise ecommerce ecosystem, engineering features that fit your platform, workflows, integrations, and long-term business goals.

Expertise
With 10+ years in ecommerce development, Expert Soft understands how AI features should work inside complex platforms, legacy logic, integrations, and high-load business environments.
Transparency
AI adoption needs control, not guesswork. We keep the process transparent, communicate risks early, and align every feature with your workflows, data access, and release expectations.
Focus
Our deep SAP Commerce Cloud and Java expertise helps us embed AI-enabled functionality into enterprise ecommerce ecosystems without disrupting core platform logic, storefront performance, or connected systems.
Reliability
We build AI features with security, performance, fallback logic, and long-term support in mind, so new functionality stays stable after launch and evolves with your platform.
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Our Decade-long Impact

200+

professionals

40+

successfully completed ecommerce projects

3 years

average partnership term

500

work for Fortune 500 companies

AI Application Development Process We Follow

Our process is built to make AI-enabled features work from day one, aligned with your platform logic, business workflows, and long-term ecommerce roadmap.

Discovery and system analysis
Prototype development
AI solution architecture
Feature development
Testing and validation
Deployment and rollout
Post-deployment support

FAQ

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EKATERINA LAPCHANKA

EKATERINA LAPCHANKA

Chief Operating Officer