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Optimizing Click-and-Collect Logic for a European Luxury Cosmetics Brand

Built-in logic that adapts delivery modes based on real-time cart contents, seamlessly integrated into Spartacus.

Quick Info

Client:

A European luxury cosmetics brand with an ecommerce presence in the European market

Need:

The client needed to modernize its click-and-collect service, unifying two separate pickup flows into one seamless experience.

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Solution

The original system supported two delivery modes: standard pickup for later collection and express pickup for next-day availability. These modes lived in separate checkout flows, leading to a disjointed experience and redundant back-end logic.

However, the business requested a consolidated checkout interface. To support this, we redesigned the logic layer to dynamically calculate eligibility:

  • Express Pickup is shown only when 100% of the cart items are in stock at the selected store.
  • Standard Pickup becomes the fallback if only some items are available.
  • In mixed scenarios, the logic calculates pickup eligibility based on product cost share, ensuring the optimal option is offered.

This required substantial changes to back-end logic and new rules to handle cart combinations. It also had to align with legacy fallback systems to maintain customer continuity during migration.

Results

Unified click-and-collect architecture that simplifies front-end UX and reduces back-end redundancy
Intelligent delivery mode selection driven by real-time inventory and cart composition
Improved fulfillment flexibility with seamless fallback handling for mixed availability scenarios
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EKATERINA LAPCHANKA

EKATERINA LAPCHANKA

Chief Operating Officer