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Automating Subscription Payments for a Global Medical Device Business

A subscription payment flow designed to remove repeated manual payment steps.

Quick Info

Client

A global medical technology provider specializing in medical equipment manufacturing.

Client Need

Eliminate repeated manual actions in subscription and invoice payments by introducing a more automated recurring payment flow for customers.

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Solution

As an ecommerce website development company, Expert Soft implemented an automated payment functionality as part of the broader custom payment engine created for the client’s global ecommerce ecosystem. The solution automated recurring subscription and invoice payments by linking customer subscriptions directly to stored payment information, such as credit cards or bank accounts. Once the subscription was configured, related invoices could be paid automatically without requiring repeated manual action from users.

A daily automated job powers this process, pulling invoice data from external systems like DAAS and syncing it with the payment provider. The system then retrieves invoice details, updates payment statuses, and deducts the required amount, completely removing the need for business users to handle payments repeatedly.

Results

Improved user experience with no need for repeated actions
Eliminating the risk of missed payments
Real-time payment status updates and accurate invoicing
Easier management of payments from the company’s side
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EKATERINA LAPCHANKA

EKATERINA LAPCHANKA

Chief Operating Officer