Automating Subscription Payments for a Global Medical Technology Company

No more manual effort of business end-users

Quick Info

Client

A global medical technology provider specializing in medical equipment manufacturing.

Client Need

Enhance customer experience and save customers’ time with automatic payment of subscriptions and invoices.

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Solution

As an ecommerce website development company, Expert Soft implemented an automated payment feature that linked customer subscriptions directly to their payment information, such as credit cards or bank accounts. Once a subscription is set up, invoices tied to that subscription are automatically paid without any manual intervention.

A daily automated job powers this process, seamlessly pulling invoice data from external systems like DAAS and syncing it with the payment provider. The system then retrieves invoice details, updates payment statuses, and deducts the required amount, completely removing the need for business users to handle payments repeatedly.

Results

Results
Improved user experience with no need for repeated actions
Eliminating the risk of missed payments
Real-time payment status updates and accurate invoicing
Easier management of payments from the company’s side
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MARY MACARENCOVA
MARY MACARENCOVA
Head of Client Relations & Customer Success